Process Analyst

Job Summary:

Our client is seeking Process Analyst to join their team! This position is located in Richmond, Virginia.

Duties:

Perform issue resolution with credit card transactions

Help to track, report, and manage debit card transactions, reissues, and stop payments

Navigate dashboards, update records, or audit lifecycle data

Assist with daily production data entry, reconciliation, or status tracking

Desired Skills/Experience:

2+ years of experience

Google Suite experience

Microsoft Excel or Google Sheets experience

Good written and verbal communication on internal communication, such as Slack

Self-starter, eager to learn

Customer service within financial services or banking ideally

Experience within a production-based environment

Experience working with data and large datasets

Benefits:

Medical, Dental, & Vision Insurance Plans

Employee-Owned Profit Sharing (ESOP)

401K offered

The approximate pay range for this position is between $15.00 and $22.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.