Field Automation Engineer

Responsible for installation, development, and implementation of applications, integrations, mechanical service, customer training, and sales demonstrations of applications on Tecan liquid handling platforms, including EVO and/or FLUENT.

Responsibilities

Performs instrument installation, integration of third-party devices and development of software applications by writing Evoware and/or Fluent scripts.

Performs problem diagnosis, service, and preventative maintenance on Tecan instruments.

Performs complex software application development, including developing liquid classes and device integration at customer sites.

Provides customer training on use, application development, maintenance, and troubleshooting.

Share information obtained from unique problems or specialized training with the Field Service Team and the Tecan organization if appropriate.

Performs complex demonstrations and installs.

Maintain a travel schedule and travel on short notice

Complete essential service records using the established method and timeframe according to company policy.

Ensure assigned targets and metrics are maintained and achieved as assigned.

Maintains appropriate parts inventory by checking stock to determine inventory level; anticipating needed supplies, placing and expediting orders for supplies; verifying receipt of supplies.

Provides back-up service support outside of the assigned territory as needed.

Maintains technical knowledge by attending educational workshops and reviewing technical publications.

Handles essential tasks as assigned and responds to change productively.

Follows all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns.

This position requires a presence in Irvine and surrounding areas, as well as the ability and willingness to maintain a travel schedule.

Skills

Ability to work well under pressure and to multitask

Strong organizational and follow-up skills

Ability to complete all tasks assigned in a timely fashion

High level of commitment and initiative

Willingness to disseminate new information obtained to team members

Professional phone etiquette is required.

Ability to work and interact effectively with diverse groups inside and outside of the organization

Ability to manage time effectively

Ability to travel up to 60% and overnight travel up to 50% of the time required

Dependability is a must.

Excellent written and oral communication skills (including legible handwriting).

Proven team player

Ability to react to change productively.

Experience

BS Degree in Life Science, Computer Science, or equivalent industry experience

Minimum of 3 years of laboratory experience working with Evoware, Fluent, Magellan, and other Tecan software is desired.

A minimum of 3 years of robotics/automation experience and writing scripts is desired.

Electro/mechanical experience is a plus

Well-developed PC skill level, including MS Windows 2000/XP, Windows 7, Windows 10, and Office Suite.