B2C Sales Manager

Summary

Reliable is seeking an entrepreneurial, experienced B2C Sales Manager to join the team. The B2C Sales Manager would be responsible for managing a dynamic, performance-driven team that believes in providing 5-star service to clients while exceeding company sales goals and targets. This manager would serve as a leader, motivator, recruiter, and sales driver, in addition, they would inspire their team to provide customers with superior service, which results in higher lead conversion and client fulfillment. This role requires full engagement, with 100% of time spent either in the office or in the field, actively supporting, coaching, and driving sales performance in a territory that will stretch from Fayetteville, GA to Macon, GA.

Essential Functions

Lead, manage and hold accountable team of high performing outside B2C Comfort Specialists and work closely with sales lead generators.

Set clear direction, expectations, and measurements, including execution of sales activity and metrics, reporting and business processes requirements.

Build upon the already impressive contributions from prior year.

Supervise and support staff and provide constructive feedback and corrective coaching; create measurable performance improvement action/development plans as needed.

Facilitate weekly sales training and ad-hoc trainings on effective sales strategies including: product knowledge, presentation, follow-up, closing strategies and process adherence

Develop lead generation through various channels, including self-generated leads, technician generated leads, and various community events, home shows and partnerships.

Regularly monitor sales trends, market dynamics, product performance results and customer preferences to determine focus of sales efforts; assess key competitors’ programs.

Develop and maintain relationships within all areas of the business.

Qualifications

Possess a Business degree or equivalent work experience

Achieved 3-5 years of successful B2C sales leadership against formalized corporate objectives.

Demonstrated ability to extract the full potential of sales professionals through development and leadership.

This role requires full engagement, with 100% of time spent either in the office or in the field, actively supporting, coaching, and driving sales performance.

Ability to retain and attract top talent.

Strong competitive awareness with the ability to coach accordingly.

Introduce new initiatives to maintain further growth.

Create alignment between corporate goals and individual objectives.

Heightened sense of self-awareness and emotional intelligence

Demonstrate a strong verbal and written communication skill set.

Ability and willingness to travel between branches in metro ATL and Macon. Company car provided.

Valid Driver’s License