Catering Operations Manager

Catering Operations Manager (Part-Time to Full-Time Potential, Open to Consultant Position)

SHKR - Bar Focused Catering

Location: Washington, DC

Reports To: Founder/ CEO

Type: Part-Time (with potential to grow into full-time)

About SHKR

SHKR is a design-forward bar focused catering company transforming beverage service into unforgettable experiences. From curated cocktails and custom branding to seamless hospitality, we elevate every event— from corporate activations to private celebrations. We’re proud to be a female-founded and majority women-led company and disrupters in our field. We challenge traditional hospitality norms and reimagine what premium service looks like, on our own terms. SHKR is built by people who think differently and work intentionally to create a new standard in experiential events.

We’re growing fast and looking for passionate people who want to be part of something bigger—and help build it from the inside out.

Role Overview

We’re looking for an entrepreneurial Operations Manager with a focus in Catering to help take SHKR to the next level. This role goes beyond managing events—you’ll audit, optimize, and build the systems that power our operations, setting the stage for scale and expansion. If you thrive on streamlining logistics, building strong teams, and making an impact from the inside out, we want to hear from you.

This is a part-time role with high growth potential. As SHKR scales, so will this position—ideally into a full-time leadership role.

What You’ll Do

Strategic Operations & Scaling

Audit current operations and systems (ie payroll, CRM, inventory, staffing, logistics, vendor management) to identify inefficiencies and growth opportunities

Design and implement scalable, repeatable systems to support multi-event, multi-city expansion

Build and document operational SOPs and playbooks to support team growth

Establish and maintain business standards for accuracy, productivity and reliability

Ensure regulatory, compliance and legal rules are followed

Manage budget with CEO to align with goals of business

Event Operations

Oversee the execution of SHKR’s mobile bar and catering services—from logistics to client experience

Lead event-day setup, breakdown, staff coordination, and real-time problem solving

Maintain high service standards and ensure brand consistency on-site

Team Management

Assist in recruitment, on-boarding, and leading bartenders and event staff

Foster a culture of accountability, excellence, and hospitality

Build leadership within the team as we grow—and be part of setting that tone

Inventory & Logistics

Manage and improve inventory systems for barware, branded items, catering equipment, and perishable goods

Oversee ordering, prepping, transportation, and event-specific customization

Ensure seamless backend support for SHKR’s premium service experience

Establish and maintain business standards for accuracy, productivity and reliability

Manage the daily functions of the business

Prepare annual performance review and reevaluate processes

Ensure regulatory, compliance and legal rules are followed

Manage budget to align with goals of business

Who You Are

A builder. You love creating structure and systems that make things run better and scale smarter

A calm and clear leader. You know how to manage teams and stay composed under pressure

A disrupter. We don’t follow industry norms—we challenge them. We believe disruption is how innovation happens, and we’re building a team of leaders who are bold, solutions-oriented, and ready to shape what’s next.

A hands-on operator. You're not afraid to roll up your sleeves and make it happen, from logistics to leadership

A mission-driven contributor. You’re excited to work with a female-founded team building something intentional, elevated, and bold

Background We’re Looking For

3+ years in hospitality operations, catering, private events, or event production. Management experience preferred

Excellent client relationship skills with a passion for delivering premier level customer service

Demonstrated experience building or streamlining systems and operations

Bonus: Startup or small-business operations experience—you're used to wearing multiple hats and adapting quickly

Proficiency with Microsoft Office and Google Suite, and CRM systems

Strong organizational and communication skills

Strong ability to multitask

Comfort working with multiple groups within business

Must have a driver's license and access to a vehicle, you'll be on the go

A Note on Our Team Culture

We are proud to be a female-founded, majority women-run company. We’re committed to increasing female leadership in hospitality, and we strongly encourage women—and all individuals who align with our values of excellence, creativity, and inclusion—to apply. Your voice, ideas, and leadership matter here.

Perks & Growth Path

Direct role in shaping SHKR’s systems, team, and growth trajectory

Potential to move into a senior leadership position with company equity

Creative, high-energy work environment with real ownership and impact.

To Apply

If you’re ready to help scale a company, lead with purpose, and make your mark in hospitality—we’d love to hear from you. After applying, please follow and send us a message on why you think you would be a good fit with company, highlighting your experience and our company culture!