Dynamics Developer

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Educated to degree level (or with equivalent professional experience) in Computer Science, Information Systems, or a related field, the ideal candidate will have substantial experience leading and delivering Microsoft Dynamics 365 Customer Engagement (CE) solutions in complex, multi-disciplinary environments. We are looking for a strategic thinker with deep technical expertise, including advanced proficiency in C#, .NET, JavaScript, HTML, CSS, and the Microsoft Power Platform, alongside proven leadership of cross-functional teams. Strong communication skills, stakeholder engagement abilities, and a track record of aligning technology with business goals are essential.

Candidates who also hold Microsoft Certifications in Dynamics 365 CE and Power Platform will be particularly desirable, as will those with experience integrating CRM with Finance, HR, ticketing, or membership systems. Experience with Azure DevOps, complex system integration projects, and an understanding of Dynamics 365 Finance and Supply Chain Management (F&SCM) would be advantageous. Adaptability, a collaborative mindset, and a passion for using technology to drive meaningful impact will be key to success in this role.

This role is based at Kew with the option of regular home working, subject to operational requirements.

The salary for this position is £59,550 - £69,343 per annum, depending on skills and experience [Band F7]

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

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