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Student Success Specialist

Company:
Purdue University
Location:
West Lafayette, IN
Posted:
May 20, 2025
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Description:

Job Summary

The Department of Horticulture and Landscape Architecture (HLA) is seeking a Student Success Specialist. In this role, you will manage student-facing (undergraduate) support activities within the academic unit, including activities related to recruiting, retention, student success, student awards, and scholarships. This position also enhances the efforts of, and makes referrals to, university support offices providing centralized student success services. You will be responsible for the creation and implementation of student recruiting activities within the academic unit in collaboration with HLA faculty and staff and university and college admissions recruiting activities. This position will also serve as Schedule Deputy for the department.

What You'll Be Doing:

Participating in managing student success programs within the academic unit to assist undergraduate students with achieving a variety of goals including academic, leadership, social or career focused objectives

Collecting, analyzing, and reporting student success metrics

Participating in the development of new resources/programs or enhancement of existing resources/programs to improve student success, celebrate student achievement, strengthen student retention, and build student community within the unit

Coordinating with academic advisors and faculty to discover and respond to factors adversely affecting student success and provide guidance to students to overcome barriers to success

Assessing programmatic efforts to ensure effectiveness

Recommending and implementing improvements to programming in conjunction with program leads and academic advisor

Assessing outcome of current activities and recommending and facilitating new or updated activities

Serving as the unit’s scholarship and student awards coordinator and manages the unit’s internal scholarship selection process

Evaluating scholarship selection process and recommends updates to improve effective and efficiencies

Working closely with College recruitment and scholarship offices to implement university and college requirements

Ensuring all HLA courses are scheduled appropriately

Overseeing large lecture room requests, grade reminders, and other related duties

Working with undergraduate chair and program leads to assure course scheduling meets student needs, manages Curriculog, course modifications and other curricular issues related to scheduling

What We're Looking For:

Bachelor’s degree in Business Administration, Human Resources, Education, or related field

6 months of experience serving in a student support role in an educational setting

In lieu of degree, an equivalent combination of education and experience may also be considered (Associate's + 2.5 years of experience; HS/GED + 4.5 years of experience)

Strong initiative with an ability to work independently

Familiarity with higher education student success issues and programs, student retention tools, scheduling and academic and co-curricular activities

Ability to manage projects and processes involving multiple stakeholders

Excellent interpersonal and communication skills

Ability to relate well to students, develop rapport, trust, and work within a shared decision-making model with the students

Ability to work effectively with individuals from different viewpoints and backgrounds and teamwork in daily work activity

Ability to analyze, interpret, and implement university policies and procedures

Excellent time management, organizational and problem-solving skills

Nice to Have:

Experience with scheduling and curricular management

What We'd Like You to Know:

Learn more about Purdue’s benefits summary

Purdue will not sponsor employment authorization for this position

A Background Check is required for employment in this position

FLSA: Exempt (Not Eligible For Overtime)

Retirement Eligibility: Defined Contributions Waiting Period

Purdue University is an EO/AA university. All individuals, including minorities

When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.

Who We Are:

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

EO/AA:

Purdue University is an EO/AA university.

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