Office Administrator/CSR

Job Description

We’re Hiring: Office Support Rockstar (Full-Time, M–F 8–5)

Early Bird Plumbing Sacramento, CA

We’re growing and looking for an enthusiastic, organized, and self-directed person to join our office team! If you’re someone who thrives in a sometimes fast-paced environment, loves helping people, and enjoys keeping things running smoothly behind the scenes — this role might be perfect for you.

What You’ll Do:

Answer incoming calls and book appointments using a provided call script

Provide exceptional customer service — we aim to delight people, even when they’re calling about a plumbing problem

Communicate with technicians and customers using our field management software

Work with spreadsheets and help prepare basic reports

Jump in to help with various admin tasks and projects as needed

Learn and master our office systems to keep things flowing efficiently

What We’re Looking For:

Strong organizational skills and a self-starter mindset

Great communicator with a positive, team-first attitude

Comfortable using computers and learning new software

A natural at customer service — friendly, patient, and solution-oriented

Reliable, dependable, and ready to grow with us

Bonus Points For:

Experience with social media or marketing

Familiarity with field service software or CRM tools

What We Offer:

Full-time schedule (Monday–Friday, 8 AM to 5 PM)

Competitive pay

Benefits package

A supportive, team-oriented work environment

Opportunity to grow with a company that values people and purpose

Sound like a fit? We’d love to hear from you!

E04JI802l5vm407hf9u

Full-time