Site Reliability Engineer

Job Summary

Job Description

Medline Industries is seeking a Senior Site Reliability Engineer to support the infrastructure platforms powering our Supply Chain systems. This role blends traditional platform engineering with site reliability practices, ensuring that systems are stable, secure, and deployment-ready across on-prem and cloud environments. The ideal candidate will have strong systems administration experience, scripting ability, and an interest in driving reliability through automation, monitoring, and proactive platform support. Occasional on-call support is expected on a rotating basis.

Key Responsibilities

Platform Configuration & Environment Readiness

· Install, configure, and maintain platform components (Windows/Linux servers, file systems, middleware, etc.) across development, test, and production environments.

· Prepare environments for application deployments and platform-level changes.

System Monitoring & Reliability

· Monitor system health using tools like LogicMonitor and Splunk; respond to alerts and incidents with a root cause and resolution mindset.

· Improve system performance and reliability through configuration tuning and monitoring enhancements.

Scripting & Automation

· Develop and maintain scripts (e.g., PowerShell, Bash, Python) to automate health checks, administrative tasks, and environment validation.

· Contribute to efforts that reduce manual support and increase consistency across platforms.

Deployment & Change Coordination

· Collaborate with application teams and infrastructure engineers to validate system readiness for deployments and major changes.

· Ensure platform-level changes follow Medline’s change control, documentation, and testing procedures.

Security & Compliance

· Apply system security best practices; ensure patching, access management, and configuration policies are in place and audit-ready.

· Participate in ITGC, SOX, and security reviews to maintain operational compliance.

Documentation & Knowledge Sharing

· Maintain accurate runbooks, technical documentation, and troubleshooting guides.

· Share knowledge across the team to support 24x7 platform operations and reduce key-person risk.

Continuous Improvement

· Identify opportunities to improve observability, reduce noise, and increase system resilience.

· Collaborate with SREs and automation engineers to advocate for platform improvements, capacity management, and performance optimization.

Qualifications

Required

· Bachelor’s degree in Computer Science, Information Technology, or related field

· 5+ years of experience in platform support, systems administration, or infrastructure engineering

· Proficiency in both Windows and Linux system administration

· Scripting experience using PowerShell, Bash, or similar tools

· Experience with monitoring tools such as LogicMonitor and Splunk

· Familiarity with DevOps principles and automation practices

· Experience supporting enterprise applications and deployment processes

· Willingness to participate in rotating on-call support

Preferred

· Experience with Azure, containerization (e.g., Docker), and infrastructure-as-code (e.g., Terraform, Ansible)

· Understanding of microservices, cloud fundamentals, and CI/CD pipelines (e.g., Jenkins, GitHub Actions)

· Exposure to Supply Chain or WMS/SAP environments

· Certification in Azure Fundamentals, SRE, or DevOps practices

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:$110,240.00 - $165,360.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

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