System Engineer Level 3

Telco ICT Group is a IT Managed Service Provider(MSP) in Melbourne, Australia which offers a full range of telecommunications services and IT solutions to businesses including Office 365, Managed IT services, Cloud Migration, MPLS and SD WAN solutions and small business products.

We are looking for a senior IT engineer with a focus on Microsoft Cloud solutions to join our expanding team of awesome professionals. This full-time position will be suited to a strong and reliable IT professional who is keen to utilise their current skill set and have a willingness to improve and learn new proficiencies and provide excellence in customer service.

Please only apply if you have 14-30 days of notice period.

The Role:

The key purpose of this role will be to plan, design, develop, and implement technical solutions with a focus in Microsoft cloud solutions to our growing client base.

The role will also see you managing our clients IT environments in accordance with technical and security guidelines, best practices, and assisting our service desk team with any issues as required.

With your close working relationship with business owners and management teams you will be continually educating on new cloud-based initiatives and applications being released and provide associated training as required.

Internally you will be mentoring staff and assisting with project planning.

Skills:

This position calls for a strong technical background with at least 5 years experience working with Microsoft on premise and cloud solutions. The ideal applicant will preferably already have experience working in the MSP environment. Areas of expertise should include, but not limited to, the following:

Microsoft Servers & Desktop Operating Systems, Great knowledge of microsoft defender or SENTINEL

Microsoft Azure and Office 365

Microsoft security and compliance

Windows Virtual Desktops (WVD)

MS Security services such as Intune, CAS, ATP

MS Power platform including Teams

VMware / HyperV

IT Networking & Network Security

Network Monitoring Systems such as Auvik

Backup solutions, such as Datto and Cove

VoIP Telephony systems with 3cx integration

Business Continuity Planning

Strong communication skills and high-level attention to details are a must. In addition to having a positive attitude, sense of humor and an outgoing personality.