Service Manager

The Ray Auto Group is looking for a new Service Manager to successfully run an efficient and profitable Service Department. This role will be responsible for operations, profitability, performance results, and customer satisfaction in the Service Department.

Benefits

Excellent Pay

Major Medical

Paid Vacation

Growth Opportunity

Responsibilities:

Strives for 100% customer satisfaction by building relationships with customers

Interfaces with department managers to improve operations, performance and profitability

Understands and ensures compliance with manufacturer warranty and policy procedures

Interacting with and managing a staff of technicians

Leading our service management

Fulfilling all service activities needed to meet or exceed operating plan goals

Effective vehicle production and inventory control

Managing technician productivity

Develops and implements a marketing plan which promotes new and repeat business

Maintains outstanding business relationships with manufacturer

Sets, monitors and drives the achievement of performance targets of Advisors, Technicians and department

REQUIREMENTS:

At least five years of Service Management experience

Outstanding leadership skills which focus on treating employees with respect

Unwavering commitment to ethical business practices

Understands, keeps abreast of, and complies with federal, state and local regulations

Chrysler Dodge Jeep Ram experience preferred