Service Business Development Representative

Busy automotive dealership seeks Service Business Development Representative in the New Bern area to handle incoming calls, make outgoing calls and follow-up communications. The position will interact with both new prospects and our existing customers in person as well as by phone, mail, and email. Your responsibilities will include maintaining positive, ongoing communications for the purpose of increasing sales and service appointments and customer satisfaction.

Requirements:

Direct customer phone communication experience a must

Ability to work a flexible schedule, including some weekends

Successful telephone communication skills

Outstanding written communication

Microsoft Office and online computer skills

Ability to perform multiple tasks

Outgoing personality and motivation is a must

Prior dealership or service experience is not necessary but previous experience in a dealership BDC is preferred – we will train the best person for the position! If you have had successful experience in Customer Service Communications or other Phone Communications – we want to talk to you about this position. This is a great opportunity for the right person, with plenty of room for professional and personal growth.