Business Analyst - Chat Commerce Specialist

Business Analyst – Chat Commerce Specialist

George office

Full-Time

Are you passionate about conversational technology and customer engagement? We’re on the lookout for a Business Analyst who thrives at the intersection of business and digital to help us unlock the full potential of chat commerce!

As part of our Digital Transformation & Innovation team, you'll design smart, seamless, chat-based experiences across platforms like WhatsApp, Facebook Messenger, and in-app chat. From scoping new use cases to optimizing customer journeys and enabling chatbot automation. You’ll help us lead the future of how we serve and connect with our customers.