We are seeking a friendly, energetic, and customer-focused waitress to join our team.
As a waitress, you will be responsible for providing exceptional service to our customers, taking orders, serving food and drinks, and ensuring a pleasant dining experience.
Key Responsibilities: * Greet customers as they arrive and provide a warm, welcoming atmosphere.
* Take accurate food and drink orders and relay them to the kitchen or barista.
* Serve food and beverages promptly and ensure proper presentation.
* Ensure that customers' needs are met during their visit (refilling drinks, offering additional items, checking in periodically). * Handle customer inquiries and complaints with professionalism, ensuring satisfaction.
* Maintain cleanliness of tables, chairs, and surrounding areas.
* Process payments through cash, card, or mobile payments and provide accurate change or receipts.
* Assist with setting up and cleaning the caf?
before and after service.
Support team members during busy periods to ensure smooth service.
Qualifications: * Previous experience in a customer service role (preferably in a restaurant, caf?, or similar environment) is a plus.
* Excellent communication and interpersonal skills.
* Ability to multitask and work in a fast-paced environment.
* Positive attitude and enthusiasm for providing great customer experiences.
Please send your resume/CV