Patient Representative

Job Details

West Des Moines - West Des Moines, IA

Full Time

Minimal

Admin - Clerical

Description

Patient Representative

At Wolfe Eye Clinic, we create Better Vision for a Better Life.

We have an immediate opening for a full-time Patient Representative based in our West Des Moines clinic.

Responsibilities include:

Greeting patients and visitors and providing courteous, caring, and professional assistance during their clinic visit.

Patient registration and dismissal.

Answering telephone calls in a clear professional manner.

Making, canceling, and rescheduling patient appointments.

Gathering, verifying, and entering demographic and insurance information.

Collecting payments and issuing receipts.

Opening and/or closing the clinic according to scheduled rotation.

Maintaining patient records according to HIPAA guidelines.

Effectively interacting with co-workers, physicians, and patients.

Performing other duties as needed.

Qualifications include:

Ability to demonstrate strong patient service skills.

Ability to effectively enter information into a variety of computer programs.

Ability to portray a professional attitude and appearance.

Ability to demonstrate strong verbal and written communication skills.

Ability to thrive in a fast-paced environment.

Previous experience in a medical office.

Previous experience with an electronic medical record or medical office software.

If you are interested in being part of a quality driven organization while receiving a competitive wage, daytime work hours, M-F work schedule and benefits (health and dental, 401k, paid-time off, etc.), please apply.

EOE