Responsibilities
We are hiring a Virtual Desktop Infrastructure (VDI) Workstation Administrator for our program at US STRATCOM in Bellevue, Nebraska.
What you'll do:
Troubleshoot issues on ESXi
Perform Horizon change control and patch management
Open and manage support requests with Omnissa when required
Utilize PowerShell for task automation
Provide documentation of successful issue resolution, troubleshooting, and procedure implementation daily
Provide information technology (IT) support to install, configure and administer the Virtual Desktop Infrastructure (VDI) on the USSTRATCOM NIPRNet, C2LAN (SIPRNet), and TS Collateral networks.
The administrator will be responsible for maintaining, and upgrade operating systems, firmware and applications for the virtualized hosts and guest operating systems.
Additional responsibilities include verifying that the virtual environment has followed the Security Technical Implementation Guide (STIG) by policy and software updates.
Provide customers and internal support staff increased efficiency, leading to a more stable, available environment and monitor enterprise environments using automated tools.
Update, troubleshoot and maintain Persona Management
Maintain enterprise images to meet security and monthly patch requirements
Monitor and evaluate the virtual environment utilizing tools such as vRealize Operations Manager
Package and provision software for the virtual desktops (App Stack)
Configure Security Groups in Active Directory to link users to software application
Comply with relevant information security policies and processes while deploying new hardware and software installations
Good organization skills to balance and prioritize work and multitask
Good analytical and problem solving skills to troubleshoot systems problems
Good communication skills to communicate with support personnel, customers, and managers
Ability to work independently and as part of a team
Travel as required to perform tasks to include, but not limited to, hardware configuration, software installation and configuration, and security accreditation procedures on hardware components
In addition to position-specific duties, candidate should also be able to perform basic duties of other billets in Line of Service
Automated deployment of Microsoft Windows Operating System patches
Monitor and tune appropriate systems to ensure optimum level of performance
Develop and maintain appropriate system documentation to ensure that documentation is current
Oversee the maintenance of a history of system-supporting process and procedure documentation
Interact with client management to answer questions, problems and requests regarding deployments and issues
Maintain documentation that supports security standards and processes
Configure and maintain System Center Configuration Manager
Provide limited after-hours support for emergency scenarios
Execution of daily work to be in compliance with DoD Information Assurance standards and practices
Report patching/security compliance of domain-connected assets
Perform Virtual Desktop Infrastructure configuration/maintenance and Application Virtualization
Provide tier 3 support to Contract and Government Organizations
Create and maintain Group Policy Objects for client machines (user and computer policies)
Use a ticketing system (Remedy/ServiceNow) to track work
Diagnose problems and escalate unresolved issues or problems - may provide alternative courses of action
Work with less experienced technical and non-technical personnel on both routine and complex incidents
Perform system monitoring and analysis, troubleshooting system hardware, software, and operating system issues
Research and recommend automated approaches for system administration tasks where possible
Create and maintain work instructions and train junior staff as necessary
Manage multiple tasks efficiently for on-time delivery
Effectively communicate with technical and non-technical clients
Document problem resolutions completely and accurately
Accurately and effectively analyze alerts/logs and take appropriate actions during troubleshooting
Be familiar with the DISA STIG requirements for Windows-based workstations
Be familiar with DoD Information Assurance Concepts/Process
Use a scripting language (Powershell, vbscript, etc) efficiently
Qualifications
BS/BA or 4 years of applicable expeirence.
What you'll need:
Experience With Virtual machines.
Experience in Windows troubleshooting.
Must be a US Citizen with an active Top Secret security clearance with eligibility for SCI
Preferred Qualifications:
Operational experience or a working understanding of using Horizon console.
Experience with ACAS remediation reports.
Strong technical writing skills or technical documentation understanding.
Required Certifications:
Must obtain/maintain a DoD 8570 IAT Level II is required (e.g., Security+, CCNA Security, CySA+, GICSP, GSEC, CND, SSCP) Certification within 120 Days of hire.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Target Salary Range
$51,000 - $82,000. This represents the typical salary range for this position based on experience and other factors.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
full time