Live Chat Agents

We’re looking for enthusiastic, self-motivated Live Chat Agents to join our growing remote support team. As a Live Chat Agent, you’ll be the first point of contact for customers, providing fast, friendly, and helpful responses to inquiries – all via chat. No phone calls. No scripts. Just real conversations that make a difference.

Responsibilities:

Respond to customer inquiries in real-time via live chat

Provide product/service information and resolve issues efficiently

Troubleshoot problems and escalate complex queries when needed

Maintain accurate customer records and chat logs

Deliver exceptional customer experiences every day

Collaborate with team members and contribute to a positive remote culture

Requirements:

Excellent written communication in English

Tech-savvy and comfortable with multitasking/chat tools

Reliable internet connection and quiet workspace

High attention to detail and a customer-first mindset

Ability to work independently and manage time effectively

Previous customer service experience is a plus but not required