Inside Sales Representative

Our client has been a leader in the mechanical services industry for over 40 years, delivering high-quality service, maintenance, and mechanical solutions to institutional, commercial, and industrial clients. Due to expansion, they are seeking a Sales Consultant/Inside Sales Support professional to join their team.

Role Overview:

This role involves supporting the outside sales team by managing inbound leads, customer communications, quoting, and CRM tracking. The successful candidate will play a crucial role in driving preventive maintenance sales and service opportunities.

Key Responsibilities:

Assist the Business Development Manager in identifying and nurturing new leads

Handle inbound inquiries and conduct initial customer needs assessments

Prepare quotes, proposals, and service agreements

Schedule site visits and client meetings

Maintain and update the CRM (Customer Relationship Management) system

Follow up diligently with prospects to drive deals to closure

Support marketing efforts (email campaigns, lead follow-up)

Coordinate smooth handoffs to the Service Operations team post-sale

Ideal Candidate Profile:

2+ years of experience in sales support, inside sales, or account coordination

Knowledge of HVAC, mechanical services, or facility services is a strong asset

Organized, detail-oriented, and able to manage multiple priorities

Strong communication skills — both written and verbal

Customer-focused mindset with a passion for helping businesses solve problems

Proficient in using CRM platforms and basic MS Office tools