Patient Access Representative

Job Description

Position: Patient Access Representative

Hours: Monday-Friday 7:30-4:30

Location: Charlottesville, VA

Pay Rate: $15.00 -$17.00 (based on years of experience)

6 month contract to hire

Day-to-Day

Insight Global is seeking a patient access associate for a large hospital system in Charlottesville, VA. This patient focused role is responsible and accountable for various aspects of the patient access experience including but not limited to basic appointment scheduling demographic and insurance data collection cash collections and addressing the various needs of the patient and family either in person or on the phone; Provides patients with tools both in paper and electronic format which are needed by the clinical and revenue cycle teams to ensure their experience at the hospital is optimal; engages the patient/family in keeping them updated on various aspects of their visit.

* Demonstrates exceptional customer service both for in-person and telephone activities.

* Schedules and coordinates appointments with the correct provider using all appropriate information.

* Demonstrates expected behaviors applicable to the Health System scheduling and registration system and unit policies procedures and guidelines.

* Performs verification functions.

* Performs visit document activities accurately and timely.

* Demonstrates engagement in the work team and goals of the unit.

In addition to the above job responsibilities, other duties may be assigned.

Requirements

MINIMUM REQUIREMENTS

Education: High School Graduate or Equivalent.

Experience: 2 years of customer service

Plusses

-Epic experience

-patient access/ front desk experienceCompany Description

We focus on building genuine relationships and making a meaningful impact. Here's a quick summary of what we do:

Empowerment Through Opportunity: We help people find jobs that match their skills and aspirations, providing opportunities for personal and professional growth.

Comprehensive Services: We offer temporary-to-permanent hiring, cultural consulting, program management, and skill development programs, including one-on-one mentorship and classroom training1.

Values-Driven: Our core values include caring for others, high character, hard work, and leadership that serves. We believe everyone matters and strive to take care of our employees, clients, and candidates1.

Community Impact: We are committed to making a positive impact on our communities and the planet, tackling issues like equity, healthcare access, and climate change.

Working with Insight Global means being part of a company that values people, fosters growth, and strives to make a difference.

Please send updated resume, 2 references for consideration!

Full-time