Project Coordinator

Job Description

As a Project Coordinator focused on Customer Experience and Sales Support, you will play a key role in supporting customer relationships and coordinating projects from initiation to completion. Your ability to communicate effectively, collaborate across departments, and manage details will contribute to both customer satisfaction and organizational success.

Responsiblities:

Support positive customer experiences through clear, friendly, and solution-oriented communication.

Collaborate with sales teams to support business development and achieve revenue targets.

Assist in preparing and submitting proposals and bids in coordination with internal stakeholders.

Generate accurate quotes, manage logistics details, and coordinate service or installation requests when needed.

Oversee the progress of orders and projects, maintaining consistent updates with customers throughout the process.

Align project timelines and deliverables with customer expectations and internal capacities.

Serve as a liaison between customers and internal teams (such as Sales, Operations, Accounting, Product, and Logistics) to ensure seamless execution.

Coordinate and track replacement orders, service issues, or repairs in collaboration with relevant departments.

Provide team support by sharing responsibilities and covering roles as needed.

Assist in applying applicable contracts or agreements in assigned areas.

A customer-focused approach and strong interpersonal skills.

High attention to detail and solid organizational abilities.

A proactive mindset and the ability to work independently.

Strong time management skills and the ability to handle multiple priorities.

Clear and professional verbal and written communication.

Willingness and ability to learn internal systems and product knowledge.

Proficiency with common business software (e.g., Microsoft Office Suite) and familiarity with CRM or ERP platforms.

Experience in sales support, coordination, or project management is a plus

Full-time