IT Administrator

Job Description

Job Title: Systems Administrator

Location: Oakland or San Francisco, CA

Salary Range: $81,121.90 – $85,228.70 annually

Job Type: Full-Time

Overview:

A large union contractor in California is looking for a Systems Administrator to support daily IT operations and infrastructure across multiple locations. This is a hands-on role focused on maintaining hardware, software, phones, and network systems, while supporting end users and participating in both ongoing and short-term technical projects.

You'll work with a variety of tools and technologies in a dynamic environment, helping ensure systems run smoothly and securely for staff and volunteers alike.

What You’ll Be Doing:Systems Administration

Maintain and troubleshoot workstations, VOIP systems, mobile devices, printers, and audiovisual equipment

Provide general IT support to staff and coordinate setup for meetings, events, and training

Track and maintain IT inventory and software licensing

Set up new user accounts, provision hardware, and document system configurations

Support internal helpdesk functions, including training and daily troubleshooting

Recommend updates or upgrades to equipment and practices

Configure and maintain LifeSize video conferencing systems

Keep clear documentation of system standards and proceduresNetwork & Server Support

Create and manage user accounts (Windows domain, Exchange, etc.)

Handle basic server operations, including backup, performance tuning, and monitoring

Troubleshoot network issues involving routers, switches, firewalls, and wireless connectivity

Monitor network security and ensure systems are patched and secure

Assist with installation and configuration of infrastructure tools like SQL, Exchange, and domain controllers

Support disaster recovery proceduresPhone Systems

Set up and support Zoom Cloud VOIP desk phones and mobile devices

Train staff on phone systems and manage user extensions and accounts

Keep records of phone line usage and review billing for accuracy

Troubleshoot mobile and desk phone issues as neededGeneral Support

Collaborate with staff across departments to ensure smooth tech operations

Participate in occasional organizing or campaign activities

Stay up to date on new technology and contribute ideas for improvements

Perform other duties as assignedWhat We’re Looking For:

Degree in IT or related field, or equivalent experience (4+ years hands-on)

Strong working knowledge of Microsoft systems and network environments

Microsoft Certification is a plus

Ability to explain technical processes to non-technical users

Experience handling a wide range of hardware, software, and infrastructure tools

Able to work independently and meet deadlines

Comfortable lifting equipment (up to 50 lbs) and working flexible hours if needed

Experience with VOIP and mobile device management

Familiar with tools like Exchange, SQL Server, Active Directory, etc.

Reporting To: IT Director or designated supervisor

Travel: Occasional, as required

Benefits: Medical, Dental and Vision, 401k, PTO and Holidays

Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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Full-time