Property Damage Case Manager

Job Description

Benefits:

401(k)

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

LA Injury Attorneys is a dynamic Burbank based personal injury law firm seeking a Case Manager for immediate consideration.

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth OpportunitiesJob Summary

We are seeking a motivated and outgoing Property Damage Case Manager to join our team. In this role, you will be responsible for the initial investigative work necessary to establish/clear liability on all types of cases, including government claims, motor vehicle accidents, slip and falls, and dog bites. Successful candidate will be thorough with case investigation, including obtaining witness statements, videos/photos, police reports, and other evidence. Candidate will also maintain communication with the clients, medical providers, and insurance adjusters, to ensure clients are treating with a medical provider and coordinate vehicle repairs with body shops and insurance companies. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Claims and insurance industry applicants with property damage experience and/or existing case managers preferred.

The positions essential functions include but are not limited to the following:

Responsibilities

Report claims to insurance companies and send letters of representation

Gathering evidence to support clients' claims

Participate in recorded interviews with clients and insurance companies

Schedule vehicle inspections

Resolve all portions of clients' property damage claims

Answer multiple phone calls throughout the day while completing required work.

Keep clients files organized by filing mail/documents related to each client in their respective files.

Maintaining a clean and organized file space with both physical and electronic files.

Interpreting for Spanish speaking clients.

Sending out correspondence as needed, copying, scanning, faxing, labeling, and entering data into our Filevine software system.Management retains the right to add to or change the duties of this position at any time.

Qualifications

Spanish speaker is a must, as our client base is mostly Hispanic and you will have direct contact with clients on a daily basis.

High school diploma/GED required, Associates degree or administrative training is preferred

Highly organized with excellent time management skills and the ability to prioritize projects

Excellent computer skills and knowledge of Microsoft Word, Excel, and Adobe PDF, with a typing speed of at least 65 wpm

Knowledge or experience with FileVine is a plus

Previous experience

Candidates should possess a valid driver's license, have their own transportation, and be authorized to work in the United States on a full-time basis for any employer.

Ability to multi-task and work in a busy and fast-paced environment is necessary.We are looking for candidates that are team players with a service attitude, and have a superior ability to maintain effective relationships with attorneys, staff and the general public. The candidate should be outgoing, creative, intelligent, polished, polite, able to multitask and handle a high volume of calls while maintaining a positive attitude and a calm, courteous, and professional demeanor. Candidate should also be flexible to work overtime.

We offer a competitive salary, outstanding benefits package, and a team oriented environment.

Full-time