Security Operations Analyst

Job Description

JOB DESCRIPTION OVERVIEW

The Security Operations Analyst plays a key role in supporting a variety of technology-driven projects, working alongside consulting staff to deliver innovative solutions to our clients’ most complex IT challenges. This mid-level role is suited for professionals with hands-on security operations and vulnerability-management experience. As a Security Operations Analyst, you will work autonomously across client environments and contribute directly to consulting deliverables and cybersecurity readiness efforts. To succeed in this role, you must be proactive, highly motivated, and possess strong communication, analytical, and critical thinking skills. You will be responsible for managing multiple simultaneous IT-related projects, distilling complex technical information, and delivering client-ready reports and presentations.

POSITION RESPONSIBILITIES

Security Operations responsibilities across multiple clients

Monitor and triage alerts from client security tools (e.g., Sentinel, Defender for Endpoint)

Investigate phishing submissions and recommend remediation steps

Maintain phishing simulation and training campaigns

Document and escalate actionable security incidents

Support Managed Detection & Response (MDR) workflows, when applicable

Vulnerability & Framework Assessment Responsibilities

Schedule, run, and interpret vulnerability scans using tools like Tenable or Qualys

Track and report on remediation progress in collaboration with client IT teams

Assist with readiness assessments for SOC 2, ISO 27001, and NIST CSF

Map client controls to framework requirements and identify gaps

IT projects across multiple clients

Assist senior staff in delivering IT solutions across various technology-focused projects and client engagements

Manage multiple workstreams, contributing to the successful delivery of IT solutions that drive operational efficiency and client satisfaction

Collaborate on system implementations, IT infrastructure improvements, and other technology projects, all while developing your consulting and problem-solving skills

Prepare client-ready IT deliverables.

Help design visually compelling and insightful IT presentations and reports, translating complex technical data into clear, actionable insights for clients

Communicate intricate information, including detailed technical documentation, spreadsheets, IT models, PowerPoint decks, and status reports, all in an accessible and professional manner

Collate data from vulnerability scans and penetration tests to create client deliverables

Collect data for analysis of business problems.

Assist in gathering, organizing, and analyzing data to address business challenges from an IT perspective

Work with clients to understand their technical requirements, conducting research, and synthesizing information to inform technology-related recommendations

Build Excel models to analyze IT-related data, such as system performance metrics, cost reduction, network optimization, and user engagement

Conduct vendor interviews, create IT-related surveys, and develop reports that provide valuable insights for client decision-making

Record information and disperse it to those who need it.

Play a critical role in recording and summarizing technical discussions during internal and client meetings

Help capture essential IT-related details, ensuring that all important information is documented accurately and distributed to relevant stakeholders

Ensure technical solutions are clearly communicated to keep the project team aligned and action items are properly tracked.

Maintain high level of billable time

Achieve the annual billable utilization target of 1,700 hours.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE

2-4 years of relevant experience

Experience in M365 administration/security configuration

Powershell scripting experience

Bachelor’s degree in relevant field or equivalent years/skills

Exceptional verbal and writing skills

Demonstrated expertise in Excel, PowerPoint, Word, and Outlook including advanced experience with Excel and PowerPoint

Ability to work on tight deadlines, multi-task, and manage multiple shifting priorities

ADDITIONAL DESIRED, BUT NOT REQUIRED

Sentinel Management

Experience with security dashboards or SIEM queries in KQL

Experience in Managed Defense and Response Services (MDR)

Previous experience on Security Operation Center (SOC) team

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Full-time