Senior Business Analyst (Hybrid)

Job Description

Candidate must be located within New England region with valid local ID

Evaluate business processes, anticipate requirements, decompose high-level information into details, abstract from low-level information to a general understanding, distinguish user requests from underlying actual needs, uncover areas for improvement, and develop and implement solutions.

Document requirements specifications according to standard processes and templates

Conduct integration testing of software to facilitate change management and quality assurance. This includes developing and implementing standard test scenarios based on defined user stories.

Conduct application training as needed to ensure that the business applications end users fully understand all features and functionality.

Manage change management issues related to new development requests and provide level II production support.

Perform QA functions and coordinate with SI team during SIT testing and UAT.

Preferred Knowledge, Skills, and Abilities:

A minimum of 5 years experience in business analysis, IT Management, or other related experience with excellent knowledge of analysis and design standards.

Domain knowledge of large immigrant systems will be a plus.

Salesforce system admin knowledge is highly desirable.

Must be self-motivated with strong diagnostic and problem-solving skills.

Effective communication and leadership skills. Ability to handle multiple projects in a fast-paced environment.

Proven track record of capturing solid requirements that meet business needs and set the foundation

for designing high-quality, flexible, scalable, and maintainable solutions

Strong competency in Microsoft applications such as Excel, Visio Teams

Excellent interpersonal skills necessary to interact effectively with project managers, developers, business analysts, systems analysts, SQA analysts, business users/stakeholders, and data processing personnel of other agencies and companies.

Demonstrated ability to work independently and within project teams, providing relevant system analysis services.

Highly analytical, able to independently analyze, document findings, and recommend solutions.

Education and Certifications:

Bachelor’s degree in information systems, Business Administration, or other related field, or equivalent work experience.

PMP, IIBA, and/or ABAC Certifications are a plus

Salesforce system AdministratorCompany Description

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Kyyba is an Equal Opportunity Employer.

Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other b

Hybrid remote