Front Desk Admin

Job Description

Are you detail-oriented, professional, and skilled at multitasking? Do you have experience with QuickBooks and a passion for helping clients? If so, we want you to join our team!

Job Description:

As the Front Desk Administrator, you will be the first point of contact for clients and visitors. You'll be responsible for ensuring a smooth and efficient front desk operation, assisting with administrative tasks, and supporting our tax professionals. Your role will include both customer service and administrative responsibilities, with an emphasis on QuickBooks for client billing and record-keeping.

Key Responsibilities:

Greet and assist clients as they arrive at the office.

Answer phone calls and respond to client inquiries.

Schedule appointments and manage calendars for tax professionals.

Maintain and update client files and records using QuickBooks.

Process client billing and payments through QuickBooks.

Handle basic bookkeeping tasks, including invoicing and account reconciliation.

Coordinate and prepare paperwork for tax filing and other services.

Maintain a clean, organized, and welcoming office environment.

Perform general administrative duties, such as filing, data entry, and email correspondence.

Qualifications:

Proficiency in QuickBooks

Strong customer service skills and a friendly, professional demeanor.

Excellent verbal and written communication skills.

Ability to handle multiple tasks and prioritize effectively.

Basic knowledge of tax-related terminology or willingness to learn.

Strong organizational skills and attention to detail.

Previous experience in an office setting or administrative role is a plus.

High school diploma or equivalent required; associate’s degree or higher preferred.

Why Join Us?

Competitive pay.

Opportunity to grow within a reputable tax firm.

Collaborative and supportive team environment.

Comprehensive training in tax-related processes and software.

If you’re an organized, friendly, and QuickBooks-savvy individual looking to join a dynamic team in a thriving tax firm, we’d love to hear from you!

Executive Tax Service is an equal-opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Full-time