Client Service Representative

Job Description

We are seeking a Client Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. You must be a problem solver and have a great attitude.

Responsibilities:

Handle customer inquiries and complaints

MUST be able to work in a fast paced environment

You will be taught (eventually) to provide pricing to customers

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

You will be required to work similarly to a project manager

Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skillsCompany Description

MinutePress is one of the largest printing companies in the Northwest at 25 employees and is growing. We perform MANY functions for our customers such as digital printing, offset printing, large format printing, graphic design, direct mail services, etc. This is a fast-paced company with tons of room for growth.

Full-time