Mortgage Loan Processor

Job Description

Position Overview: Mortgage Loan Processor

Required Skills

Minimum of 3 years of residential mortgage loan processing experience

Proven track record of high-quality loan production while managing a substantial client base

Excellent written, verbal, and analytical communication skills

Strong multi-tasking, prioritization, and time management abilities to meet loan closing deadlines

High level of customer service orientation

Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.)

High school diploma or equivalent

Preferred Skills

Demonstrated success in achieving both individual and team goals in a high-volume production environment

Primary Responsibilities

Manage the end-to-end order services process, including requesting, reviewing, and verifying critical loan processing documents (e.g., title and insurance)

Clear processing conditions within the loan operating system, including items related to insurance, collateral, disclosures, and title

Review and validate title and insurance documentation in accordance with internal guidelines

Act as the primary liaison for both internal and external stakeholders, setting clear expectations and timelines for documentation related to lender-side conditions (e.g., title, appraisal, homeowner’s insurance)

Monitor and maintain a personal loan pipeline to ensure loan cycle times align with client expectations

Track loan status through closing, ensuring all documents remain current and compliant

Work independently and proactively, applying strong problem-solving skills and a high level of execution