Part Time: Service Operator and Client Services Representative

Job Description

Job Title: Service Operator and Client Services Representative

Location: New York City, In-Office

Compensation: $16-19 per hour

About ArrayArray is a dynamic, rapidly growing legal services firm that is redefining the industry. Our name, Array, encapsulates both the comprehensive scope of our offerings and the assemblage of industry-leading experts that form our core. With a synergy of creativity, dedication, and seasoned experience, we craft innovative solutions that not only resolve our clients’ challenges but consistently surpass their expectations.

Array offers electronic discovery and data processing, managed document review, traditional services, records and subpoena services, court reporting and contract legal staffing services. We have over 450 employees and 600 legal contractors in locations across ten major US cities and one city in Canada. As we continue to scale, we are seeking an experienced Client Services Team Development Manager to join our team and contribute to our ongoing success.

About the Role:

We are seeking a dedicated and professional Service Operator and Client Services Representative to join our team in New York City. The ideal candidate will possess a strong attention to detail, excellent customer service skills, and the ability to manage multiple tasks efficiently. This position requires in-office presence and offers an hourly rate of $16-19, based on experience and qualifications.

Key Responsibilities:

Operate copy machines, including utilizing advanced printing/copying software.

Perform basic maintenance tasks, such as changing ink cartridges, loading paper, replacing toner waste and/or staple cartridges, and clearing paper jams.

Process printing requests in both hard copy and digital formats.

Deliver excellent customer service with a professional attitude.

Work overtime as needed and meet deadlines.

Follow directives accurately and handle physical demands of the job.

Operate binding equipment, including punchers, staplers, inserters, folders, paper cutters, spiral binding, velo-binding, GBC machines, and drill presses.

Qualifications:

Minimum of 1 year of experience working directly in a print center.

Proficiency in computer use, with strong skills in the Microsoft Office Suite.

Ability to work well under pressure and manage time effectively.

Strong communication skills and a team-oriented mindset.

Shifts:

Saturday and Sunday 11:30 pm to 8am

Part-time