Audio Visual Field Technician

Job Description

WHO WE ARE:

EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We are seeking a skilled and motivated AV Field Technician to join our fast-growing team. In this client-facing role, you'll be responsible for the installation, maintenance, and troubleshooting of Audio Visual and Video Conferencing systems across various sites.

This is an exciting opportunity for someone who enjoys hands-on technical work, fast-paced environments, and direct interaction with clients. You'll represent EOS in the field and play a key part in delivering world-class AV solutions that power modern collaboration..

KEY RESPONSIBILITIES:

AV Installation & Field Support

Install, test, and commission AV/VC equipment including displays, projectors, speakers, microphones, video bars, and control systems

Terminate and test a wide variety of cable types (HDMI, Cat6, fiber, etc.) and associated connectors (solder, crimp, compression)

Rack-build, cable manage, and label hardware to a high standard

Perform site surveys and report on project readiness and hardware needs

Troubleshooting & Maintenance

Diagnose and resolve AV system faults, network connectivity issues, and hardware failures

Provide deskside support and break/fix services for AV endpoints and control systems

Perform preventative maintenance checks and make recommendations for improvement

Client Interaction & Reporting

Serve as the face of EOS onsite, maintaining professionalism and clear communication at all times

Work closely with project managers, site leads, and clients to ensure installation quality and timelines

Document site progress and provide daily updates including photos, as-builts, and system verification

Travel & Adaptability

Travel regularly to customer sites, including occasional international assignments

Flexibility to work overtime, weekends, or modified schedules based on project needs

ESSENTIAL CRITERIA:

Previous experience in AV/VC installation or field service work (1–3 years preferred)

Strong technical knowledge of AV components, systems integration, and signal flow

Ability to read AV system drawings, cable schedules, and construction documents

Comfortable using hand and power tools safely and effectively

Strong troubleshooting and problem-solving skills in high-pressure environments

Excellent verbal and written communication skills

Highly organized with strong attention to detail and time management

Ability to work independently and as part of a team

Valid driver's license and eligibility to travel domestically and internationally

DESIRABLE CRITERIA:

Industry certifications (e.g., AVIXA CTS, Crestron, Extron, Q-SYS) are a strong plus

Familiarity with conferencing platforms such as Zoom, Microsoft Teams, or Google Meet

Experience working in commercial construction or live event environments

Passion for technology and customer experience

WHY JOIN EOS:

At EOS, you'll have the opportunity to grow your AV career in a supportive and fast-moving environment. We offer global exposure, hands-on technical experience, and clear pathways for advancement. You'll be part of a high-performing team that values integrity, agility, and excellence in everything we do.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor.

Pay Range

$53,000—$57,000 USD

Full-time