Group Client Services Representative

Job Description

QUALIFICATIONS/REQUIREMENTS:

1.College degree or equivalent industry experience and/or professional studies preferred

2.Technical knowledge of benefit industry including contract provisions, renewal and claims processing of employee benefit plans

3.PC experience, familiarity with Excel and Word preferred

4.Good typing skills

5.Good customer relations skills

6.Good verbal and written communication skills

7.Strong math and/or accounting skills

8.Good analytical and problem solving skills

9.Excellent organizational skills

10.Exceptional focus on details

11.Ability to multitask, manage time effectively and work in a team environment

12.Ability to meet tight deadlines in a fast paced office environment

DUTIES/RESPONSIBILITIES:

1.Respond promptly and accurately to service requests from policyholders, employees and agents

2.Generate accurate and timely premium statements, collect and reconcile premium payments, post payments, prepare journal entries, and coordinate past due notices

3.Accountable for all assigned groups policy administration and eligibility maintenance.

Kansas City Life Insurance Company is committed to equal employment opportunities for all individuals regardless of race, religion, color, sex, age, national origin, disability, or genetic information.

Regular and reliable attendance and punctuality is an essential function of this position.Company Description

Kansas City Life Insurance Company was established in 1895 in Kansas City, Mo. Our agency force of more than 2,500 serves 49 states and the District of Columbia. We insure more than half a million policyholders from coast to coast. Our Home Office is located in Kansas City, Mo., with a staff of more than 400 associates who provide support for our field force and policyholders.

Full-time