Customer Service Representative / Data Entry Specialist

Job Description

Job Title: Customer Service Representative / Data Entry Specialist

Location: Sarasota, FL 34233

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Pay Rate: $18 – $21 per hour, based on experience

Type: Temp-to-Permanent

We are seeking a detail-oriented and customer-focused Customer Service Representative / Data Entry Specialist to join our team. This role combines front-line customer service with accurate and timely data entry. The ideal candidate is dependable, organized, and committed to providing an excellent customer experience while maintaining high standards of data integrity.

Key Responsibilities

Customer Service:

Respond to customer inquiries via phone, email, and chat

Resolve customer concerns with professionalism and efficiency

Troubleshoot basic issues or escalate them to appropriate support teams

Provide accurate information regarding products, orders, and services

Data Entry:

Enter data from multiple sources into internal systems accurately

Maintain and update records in spreadsheets and databases

Identify and correct data errors and discrepancies

Assist with order entry, inventory tracking, and customer account updates

Qualifications

Strong verbal and written communication skills

Excellent data entry skills with high accuracy and speed

Strong attention to detail and organization

Ability to manage multiple tasks and prioritize effectively

Solid problem-solving and troubleshooting abilities

Previous experience in customer service and/or data entry is preferredCompany Description

We are a staffing company dedicated to connecting you with long-term career opportunities.

Full-time