Customer Service Assistant

Mega Force Staffing of Kinston is currently seeking a part time clerical employee who will be working a minimum of 5 hours each day. This clerical positon will assist with answering incoming phone calls, responding to general questions from the public, and providing administrative support to staff.

Required Skills/Abilities:

Answer incoming phone calls and direct them to the appropriate departments.

Greet and assist visitors in a courteous and professional manner.

Provide information and respond to general inquiries from residents and customers.

Assist staff with administrative support tasks (such as filing, organizing, and data entry).

Maintain a welcoming and professional front desk area.

Note: This position does not handle or process any payments or financial transactions.

Strong communication and customer service skills.

Ability to remain professional and courteous in a fast-paced environment.

Dependable, punctual, and organized.

Ability to learn quickly and work as part of a team.

Previous office or customer service experience preferred but not required.

Education and Experience:

· High school diploma or equivalent required.