District Manager - Columbus, OH

Job Title: District Manager

Reports To: Director of Operations

FLSA Status: Exempt

Summary: The District Manager will be responsible for overseeing the operational and financial performance of multiple restaurant locations within the designated region. This role requires a skilled leader with the ability to enhance profitability, drive brand standards, develop teams, and foster a culture of excellence and community in service and hospitality.

Essential Duties and Responsibilities:

Operational Oversight: Ensure the successful implementation and maintenance of operational standards across all restaurants in the region, including food quality, service standards, cleanliness, and adherence to health regulations.

Financial Management: Monitor and analyze financial performance metrics, including sales, labor costs, and profit margins. Develop and implement strategies to improve financial outcomes and achieve budget targets.

Team Leadership: Recruit, train, and mentor restaurant managers and staff. Foster a positive working environment that encourages employee engagement and development.

Performance Evaluation: Conduct regular performance reviews of restaurant managers, providing feedback and strategies for improvement. Assess restaurant operations and develop action plans to address any operational issues.

Customer Experience: Ensure exceptional hospitality across all locations. Address customer feedback and complaints promptly and effectively. Take a proactive approach to hospitality standards and guidance.

Strategic Planning: Collaborate with Executive Team to develop and execute business plans and initiatives for growth and market expansion in the region.

Marketing and Promotions: Work with the marketing team to leverage local marketing efforts and promotional campaigns that drive traffic and increase brand awareness.

Reporting: Prepare regular reports on operational performance, financial metrics, and compliance with corporate standards for the Executive Team.

Experience and Requirements:

5+ years of experience in restaurant management, with at least 2 years in a multi-unit managerial role.

Excellent leadership and team-building skills.

Exceptional communication and interpersonal skills.

Ability to work in a fast-paced environment and manage multiple priorities.

Proficient in Microsoft Office Suite and restaurant management software.