Senior Manager, Systems Projects (Information Technology (It)

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Plans, schedules, researches, and provides leadership and oversight to technical staff in order to successfully implement Information Technology (IT) projects supporting major software and/or network infrastructure systems.

This position has a specialty in Information Technology (IT) Infrastructure and will project manage Information Technology (IT) infrastructure for construction projects, asses project requirements, coordinate procurement of project resources, participate and lead Information Technology (IT) project design discussions, contract administration, and ensure delivery of Information Technology (IT) construction deliverables on time and within budget.

Recruitment Timelines: Interviews are projected to be scheduled for the week of May 29, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

Examples of Duties

Provides project management services to lead, administer, and ultimately support the successful delivery of information technology projects

Manages projects supporting major software systems and/or infrastructure communications systems, including networks, communications, business productivity, and security systems

Provides oversight and management of technical staff and supports the Director, Project Systems in activities related to the project deliverables for Information Technology (IT) systems and infrastructure

Understands and follows a Project Management Life Cycle (PMLC) methodology to successfully deliver technology projects

Works with key stakeholders to develop and prepare key integral project management documents, including business cases, project charters, budget, project requirements, scope of work, budget, procurement documents, project plans and schedules, and test and training plans

Reviews and analyzes new project requests and justifications for new and expanded programs

Gathers requirements to support the development of project scope of work

Interfaces with vendors for information and cost estimates

Prepares solicitation documents for request for proposals, including cost estimates, scopes of work, evaluation process, etc.

Participates in selection and negotiation processes for hiring of outside contractors

Develops departmental plans and schedules

Monitors, tracks, and evaluates work progress

Tracks budget and actual costs

Authorizes payment for equipment, professional services, and licensing related to the project deliverables

Allocates assigned staff and other resources required to meet objectives

Serves as the liaison between group departments, external vendors/providers of IT, and Metro executives

Communicates updates, change orders, status, issues, and risk with the project stakeholders

Consults with stakeholders to clarify and solve systems development needs and problems; establishes priorities and schedules to ensure stakeholder satisfaction

Implements problem resolution programs and tracks project issues

Presents plans, project status, and progress against milestones in oral and written reports to the Project Management Office (PMO) and executive management

Facilitates governance and strategic planning

Ensures conformance with federal and state regulations

Researches and evaluates new technology software and hardware

Participates on various committees and task forces

Conducts special projects and studies and presents related reports

Participates in the department's information security, disaster recovery, and safety programs

Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees

Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

Bachelor's Degree in Computer Science, Information Systems, Business Administration, Public Administration, or a related field; Master's Degree in a related field preferred

Experience

Six years of relevant experience or three years of relevant supervisory-level experience on a large-scale computer system in a specified application area, requiring at least two years specialized experience in area of assignment

Certifications/Licenses/Special Requirements

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

PMP (Project Management Professional) Certification and/or ITIL Certification preferredPreferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

Experience coordinating and/or monitoring Information Technology (IT) construction team project work

Experience defining technology requirements for construction projects

Experience applying principles of Information Technology (IT) infrastructure and design and review process for construction projects

Experience applying engineering and/or construction principles and concepts and contract administration

Experience evaluating contracts to identify potential risks, liabilities, and timeline impacts

Essential Knowledge

Knowledge of(defined as a learned body of information that is required for and applied in the performance of job tasks)

Project management SDLC (Software Development Life Cycle)/PMLC methodologies and best practices supporting all stages of the project management life cycle, including initiation, planning and design, implementing, monitoring and controlling, and closure

Theories, principles, and best practices of information technology communications infrastructure, including LANs (Local Area Networks), WANs (Wide Area Networks), radio, video, microwave, telephone, security systems, etc.

Theories, principles, and best practices of information technology business software applications and databases, and client/server software architectures

Communication planning, developing, and delivering presentations and report writing

Contract administration, budgeting, and procurement for public agencies

Modern management theory

ITIL (Information Technology Infrastructure Library) framework

COBIT (Control Objectives for Information and Related Technology) framework

Skill in(defined as the proficient manual, verbal, or mental utilization of data, people, or things)

End-to-end management of IT projects serving in the role of primary Project Manager

New system development and current system support in designated information technology areas

Managing large-scale projects from inception to culmination

Quickly analyzing information and situations, identifying issues and underlying causes, resolving problems efficiently, and evaluating outcomes

Determining strategies to achieve goals

Communicating effectively orally and in writing

Interacting professionally with various levels of employees and outside representatives

Supervising, training, and motivating assigned staff

Ability to(defined as a present competence to perform an observable behavior or produce an observable result)

Analyze and direct the design of complex data systems in assigned technical system areas

Lead and direct groups to establish and accomplish goals and objectives

Exercise sound judgement and creativity in decision making and problem solving

Supervise assigned staff assigned regarding PMO projects/ tasks

Evaluate and establish appropriate priorities

Meet tight time constraints and deadlines

Multi-task and maintain focus on objectives

Research, compile, analyze, interpret, and disseminate information

Exercise appropriate judgment in answering questions and releasing information

Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements

Plan financial and staffing needs

Develop and manage budgets

Read, write, speak, and understand EnglishSpecial Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

Typical office situation

Close exposure to computer monitors and video screen

Physical Effort Required

Sitting at a desk or table

Operate a telephone or other telecommunications device and communicate through the medium

Type and use a keyboard and mouse to perform necessary computer-based functions

Communicating through speech in the English language required(EC)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office

One Gateway Plaza

Los Angeles, CA 90012

Telephone:

or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.