IT Security and Operations Specialist

Job Details

SGF - Springfield, MO

$33.00 - $45.00 Hourly

Information Technology

Description

Position Summary

Toth and Associates is seeking a hands-on, detail-oriented IT Security and Operations Specialist to support internal cybersecurity, compliance, onboarding, and IT operations. This technical role is responsible for implementing security tools, coordinating user onboarding and training, supporting policy compliance, maintaining IT documentation, and assisting with issue escalation and process development.

The position works closely with the Director of IT, other IT team members, and external vendors to ensure a stable, secure, and well-documented IT environment. It plays a key role in executing the company’s Information Security Policy and maintaining compliance with client and internal standards.

Essential Duties and Responsibilities

Administer and support endpoint protection, MFA, encryption, and access control in accordance with security policies

Monitor and respond to alerts and health reports from ThreatLocker, Huntress, NinjaOne, and related tools

Manage phishing simulations and security awareness training (KnowBe4); analyze results, implement follow-up actions, and report regularly to the Director of IT

Coordinate and lead IT onboarding to ensure all systems, accounts, and equipment are ready by the start date; deliver training to new employees on IT systems and security expectations

Lead weekly IT team coordination meetings to track project updates and operational tasks

Provide regular written reporting to the Director of IT on operations, training results, patch compliance, and active IT projects

Maintain IT compliance documentation and monitor adherence to the Information Security Policy

Track and maintain security or data handling agreements tied to client contracts

Maintain internal records for IT vendor contracts, security agreements, and service obligations

Track and coordinate software license renewals and vendor communications

Create SOPs, document infrastructure systems, and contribute to the internal IT knowledgebase

Coordinate remediation of patching or system health issues in line with defined SLAs

Serve as a technical escalation point for internal IT support issues not resolved at first contact

Collaborate with the Asset/Operations Specialist on hardware deployments, lifecycle tracking, and imaging standards

Coordinate with the external MSP and vendors for infrastructure-level issues or escalations

Qualifications

Required Qualifications

Associate’s degree in information technology, Computer Science, Cybersecurity, or a closely related field

3–5 years of experience in IT operations, cybersecurity, or systems support

Proficient in Microsoft 365 administration (Teams, Exchange, OneDrive, Intune)

Hands-on experience with ThreatLocker, Huntress, and NinjaOne

Strong understanding of Windows 10/11 systems, endpoint management, and patching practices

Proven ability to document technical procedures and write internal SOPs

Excellent organizational and task coordination skills

Ability to work independently on-site and communicate effectively with technical and non-technical stakeholders

Preferred Qualifications

Bachelor’s degree in information technology, Computer Science, Cybersecurity, or a closely related field

Familiarity with cybersecurity frameworks (e.g., NIST CSF, CIS Controls)

PowerShell scripting or automation experience

Experience supporting audit or compliance reviews

Understanding of engineering, AEC, or electric utility environments