SAP Change Management Consultant

SAP Change Management Consultant

Corporate Function Program Management Office

Full-Time

Boston, MA or Springfield, MA

The Opportunity

As the Change Management Consultant you will be responsible to lead the planning and execution of the change management plan for one of the largest and most transformative programs at MassMutual. This is a multi-year plan to replace our existing SAP R3 platform with the SAP S/4HANA platform that will provide a modern event based financial system solution for Corporate Finance, enabling a more streamlined financial reporting process that leverages enhanced reporting and data analytics functionality.

You will take a lead role in developing and implementing the change management plan focused on stakeholder engagement, communication, coaching and training, along with resistance management leveraging ADKAR methodologies to prepare, equip, and support employees for change. This Change Management Consultant will be part of the Change Management Team within the Corporate Functions Program Management Office, and report to the Change Management Director. If you have organizational change management experience and have previously led SAP implementations this may be a great opportunity for you!

The Team

The CFPMO oversees the execution of projects across Corporate Finance, Enterprise Risk, Investment Management, Law, and HR & Employee Experience, as well as defines and owns project management standards across the company. The team is focused on driving and aligning critical programs and projects across our Corporate Functions, creating more visibility into this work, while enabling better prioritization, collaboration, and execution.

We are a newer team of self-starters, who enjoy solving complex business problems with proven track records of excellence in project management and the ability to quickly structure and manage work in a dynamic, complex environment. We're also striving to create an authentic environment where people are inspired, encouraged, and motivated to succeed together.

The Impact

As a CFPMO SAP Change Management Consultant, you will:

Work with a high degree of autonomy to develop and execute the change management (CM) plan for this program; work closely with program leadership to ensure alignment on change management approach, advising on CM standards based on project complexity, and monitoring overall delivery of CM plan in alignment with project timeline and budget

Lead change risk assessments and organizational impact reviews

Conduct both stakeholder and business impact assessments; tailor change management plans (including training and coaching plans) to accommodate the needs of the various impacted stakeholder groups

Define and measure change success metrics for this program

Create and implement engagement and communications strategies to ensure all employees are fully aware of impending changes

Oversee training needs assessment and development of training plan that addresses each stakeholder groups' needs and ensures all employees have the knowledge of the future state process, tool, item or practice

Monitor the progress of change management needs across the program, track and report issues as part of project status updates

Evaluate business readiness; monitor path to green items and lead business GO No-Go sessions

Partner with project manager to facilitate lessons learned and action as needed

Advise and coach the program team, along with business stakeholders or people managers on change management concepts, practices, and procedures

Identify and provide leadership for change advocates within the stakeholder community by involving trusted informal leaders to create employee understanding and influence successful change

Regularly review the stakeholder community to assess potential change fatigue

Build strong relationships with key stakeholders at all levels across this program to become a trusted partner

Drives continuous improvement and efficiencies beyond own scope of responsibility

The Minimum Qualifications

8+ years of experience developing and executing change management plans

Bachelor's degree or equivalent experience and expertise

The Ideal Qualifications

10+ years in a change management role

Experience with leading change planning for an SAP S/4 Hana implementation or upgrade and/or exposure to Finance transformation

Certified in Prosci's change Management program (or equivalent), expertise in change management principles and practices

Active prior involvement in conducting training needs assessments, and overseeing the design and deployment of training to support change adoption

Strong understanding of project management methodologies (Agile/Waterfall)

Previous experience working within a program management or transformation office

Proficient experience with Project Management tools including but not limited to: MS Office Suite (Project, Excel, PowerPoint and Word), Smartsheet, and Jira.

Excellent communication (written and verbal) and interpersonal skills

Experience influencing levels above, below, and equal to position toward common goal

What to Expect as Part of MassMutual and the Team

Regular meetings with the CFPMO team

Focused one-on-one meetings with your manager

Access to mentorship opportunities

Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

Access to learning content on Degreed and other informational platforms

Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.