Business Applications Specialist

Job Description

Salary: $85,000 - $100,000 annually

George J. Igel & Co., Inc.

Business Applications Specialist

Reports to: IT Director

FLSA Status: Exempt

Hours: 8:00 a.m. to 5:00 p.m. (One (1) Hour Lunch)

Job Location: 3500 Alum Creek Drive, Columbus, OH 43207- This position is primarily in person, with hybrid work capabilities.

General Overview: The Business Applications Specialist plays a critical role in managing, supporting, and optimizing business-level software applications that support key business functions. This role works cross-functionally with other departments to ensure systems align with organizational needs to improve efficiency. This position will be responsible for maintaining vendor relationships. This person should consistently demonstrate Integrity, Gratitude, Excellence, and Leadership.

Responsibilities:

Serves as a subject matter expert (SME) for business applications

Analyzes, designs, configures, and tests application features

Provides support to end users, resolving application issues and escalating complex problems when needed

Collaborates with other departments to gather application requirements and provide recommendations

Coordinates and performs application upgrades, patches, and integrations

Leads business application implementation and improvement projects

Integrates business applications with other internal or external systems by coding, scripting, and programming, to enable seamless data flow and functionality

Maintains and documents workflows, user guides, technical specifications, and support procedures for business applications and internal departmental processes

Trains and provides ongoing support to users

Stays current with industry trends and recommends best practices for system use

Extracts and analyzes data from business applications using database queries, APIs, and reporting platforms as needed

Coordinates with third-party vendors and application providers to explore capabilities and gather solutions for internal teams, resolve issues, and implement updates

Participates in internal and external meetings

Knows and adheres to all Company policies and procedures

Other duties as assigned.

This list is non-exhaustive. Job responsibilities may vary based on operational needs and the instructions of the employees supervisor.

Knowledge, Skills, and Abilities

Proficiency in PowerShell scripting for automation and task management

Experience with .NET programming for application development and integration

Proficiency in utilizing APIs to extract, manipulate, and integrate data across systems

Strong working knowledge of SQL databases, including querying and data manipulation

Ability to analyze and interpret data using Microsoft Excel

Demonstrates strong analytical, problem-solving, and communication skills

Understands application lifecycle management, change control, and end-user training

Possesses familiarity with database concepts, report building, and system integrations

Qualifications

Bachelors degree in Information Systems, Computer Science, or related field required

Five (5) or more years of experience supporting or administering business applications required

Must successfully pass a pre-employment drug screening. (George J. Igel & Co., Inc. is a BWC Drug-Free Workplace and tests for marijuana)

Must be willing to sign a confidentiality agreement upon hire

Must maintain an MVR (Motor Vehicle Record) that meets the Companys eligibility

Equal Opportunity Employer

Hybrid remote