Part-Time Office Receptionist

Job Description

Do you have a passion for helping others and love putting a smile on people's faces? Then you might be a great fit as our part-time Director of First Impressions! The ideal candidate will be passionate about helping others, be organized & detail-oriented, have a heart for servant leadership and maintain a positive attitude. The ideal candidate will join a front desk team of 3 (2 part-time & 1 full-time).

As a member of the Front Desk team, the ideal candidate will assist in keeping the appearance of the office's common areas clean, neat, inviting, and prepared for business, reporting any issues to the Lead Director of First Impressions. As the first point of contact for anyone entering the office, the ideal candidate will welcome everyone with a smile and a genuine sense of warmth. This person understands that our real estate agents and their clients deserve exceptional service from everyone. We put our agents first, and this role directly supports our agents in a big way!

The part-time Director of First Impressions supports the Lead Director of First Impressions with all the duties/responsibilities of the front desk. They report to the Lead Director of First Impression,s who reports to the Market Center Administrator (MCA).Compensation:

$15 - $20 hourlyResponsibilities:

This list is not meant to be all-inclusive but provides a general overview of the day-to-day responsibilities:

Answer and route phone calls properly with warmth and friendliness, ensuring the caller is routed to the proper person and/or given the proper information needed

Support the Leadership team with the Growth goals and the office’s Mission, Vision, Values, Beliefs, and Perspectives (MVVBP)

Assist the Market Center Leadership team with various tasks related to copying, data entry, calling, filing, copying, etc.

Assists with Market Center activities, including, but not limited to, REDDay, trainings, charity drives, BOLD/IGNITE, vendor lunches, and other trainings/events as needed. You will work closely with the Agent Services Coordinator, Marketing Director, and the Culture and/or Social committees

Monitor inventory of all office & market center supplies in the storage room, front desk, and kitchen. Report any needs to the Market Center Administrator (MCA)

Respond to email requests in a timely and professional manner; coordinate scheduling of conference rooms and identify any scheduling conflicts

Greet all who come to the office with a welcoming smile and friendliness

Distribute incoming mail and package deliveries

Data entry and management of various spreadsheets, including, but not limited to, office roster, listings, buyer needs, etc.

Assist Broker with file compliance to ensure agents have all documentation submitted and correct via Command

Listing support for agents: adding listing to the appropriate MLS, creating & updating ShowingTime profile, and making any necessary status updates or changes based on agents’ needs

Assist with onboarding & offboarding tasks

Ensure monthly agent awards are correctly created and posted on the market center’s Facebook page

Ensures all the common areas of the market center are clean, welcoming, and not in disrepair. Report any office needs/concerns to the Market Center Administrator as necessary

Maintains the announcement & calendar boards with current and relevant information. Sends announcement updates via Facebook, mass emails or mass texts to agents/staffQualifications:

Fun, outgoing, and positive attitude

Excellent verbal communication skills

Professional phone skills

Reliable, dependable, prompt, and a self-starter

Neat, clean, and professional appearance, communication, and mannerisms

Experience with & confident in using various computer, technology, and social media systems (Gmail, Google Suite products [Drive, Sheets, etc.], Word/Excel/PowerPoint, Canva, Facebook, copiers/printers, phone systems, CRM, etc.)

Ability to problem solve quickly and thoroughly address the problem

Passionate about helping others and has a servant heart to be able to provide exceptional customer service to agents, visitors, staff, and vendors

Comfortable taking phone calls and mitigating stressful situations

Highly organized and looks to create or improve efficiency in systems/processes where needed

Ability to move from task to task quickly and manage frequent interruptions

Proficiency in English (other language fluency is greatly welcomed!)

Real estate experience is strongly preferred but not required

At least 1 year of previous receptionist or administrative assistant experience (or similar duties) requiredAbout Company

Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams is a gathering place for the industry's best real estate agents. The company has grown exponentially since the opening of the first Keller Williams Realty office in 1983 and continues to cultivate an agent-centric, education-based, technology-driven culture that rewards associates as stakeholders.

Keller Williams Preferred Realty is powered by a mission to help real estate agents build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving.

Keller Williams Preferred Realty’s purpose is to serve agents and impact lives. As a leadership team, we show up daily with the intention of doing this daily!

Candidates must provide a portfolio to be considered as a candidate.

Part-time