Job Description
SouthPark Animal Clinic is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a schedule of Monday - Friday with rotating Saturdays.
Full-time benefits and compensation**:
Compensation: $18 - $20/per hour, for each hour worked*
Health package: Medical, dental, and vision insurance
Life insurance and disability
Employee Assistance Program
401k options
Paid time off in accordance with site policy and applicable law
Personal pet discount
Uniform allowance
Minimum qualifications and skillset:
1+ years of client service experience
Previous veterinary experience is highly desired
Proficiency in the following skills:
Client communication
Answering multiple phone lines
Scheduling appointments
Financial transactions
General hospital cleaning
SouthPark Animal Clinic in Littleton, Colorado, is dedicated to providing exceptional veterinary care for pets. Their experienced team offers a wide range of services, including preventive care, diagnostics, surgery, and dentistry, tailored to meet the individual needs of each furry companion. With a focus on promoting the health and well-being of pets, SouthPark Animal Clinic strives to build lasting relationships with pet owners while ensuring the highest quality of care for their beloved animals.
Posting Date: March 14, 2025
The application deadline is at least 5 days after the posting date.
How to Apply: Please click the "apply" link provided on the job posting platform.*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
Full-time