Patient Access Supervisor

Employment Type:Full time

Shift:Day Shift

Description:

We’re looking for a Patient Access Supervisor for our East Commons and Gatehouse locations to help manage the teams responsible for all of the essential non-clinical operations including: communications, data entry, filing, bookkeeping, scheduling, payee reimbursement, insurance registration and the basic coordination of day-to-day services.

We are looking for a professional that has the experience with clerical/administration functions, confidentiality, verifying insurances, multi-tasking and works well within a team-based approach.

Monday through Friday 8am to 4pm

RESPONSIBILITIES/REQUIREMENTS

HS diploma or equivalent with 5 years of healthcare record keeping experience with 4 of those years in the position of team lead or supervisor.

Bachelor’s Degree is preferred.

Must have experience in Microsoft programs, specifically Microsoft Office

The ability to accurately manage the schedules of multiple providers and multiple sites.

Ensure that all staff are following Pittsburgh Mercy policy and procedures.

Manage the workflow for the clerical team and ensure appropriate site coverage at all times.

Maintain open communication with providers, practice administrators and other staff for process improvement.

Knowledge of managed care criteria and insurances.

Must be able to obtain, criminal, child abuse and FBI clearances

ABOUT PITTSBURGH MERCY

We are a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing:

• Mental illness and substance abuse

• Physical health needs

• Intellectual disabilities

• Traumatic events or circumstances, including homelessness + abuse

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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