Dental Front Office Specialist

Job Description

Our Dental Front Office Specialist is responsible attending to all patients in a positive, professional manner both in person and on the phone. Accountable for coordinating schedules, appointments and contribute to the success of an efficient office.

Schedule: Monday through Thursday

What You'll Do:

- Greet all patients using scripts and office protocol, answer and manage all incoming calls.

- Schedule patients for new/returning/follow-up appointments and provides all necessary information to prepare them for appointments and procedures. Insurance verification with carriers and patients.

- Verify and update patient information, inform patients of policies, enter data into the system.

- Confirm upcoming appointments and recalls, fill in cancellations and no-shows.

- Verifies authorizations and accepts or transmits fax information for needed physician patient information

- Collects co-payments at time of service, ensure proper billing.

- Check fax/phone/voicemail/email consistently for updates.

Skills and Experience:

- Minimum 1 year of experience working in a Dental Front Office

- Working knowledge of dental terminology, procedures and diagnosis, insurance is required

In support of our mission statement, "Healthier Practices, Healthier Patients," we have a Tobacco Free Environment. We prefer NOT to hire tobacco and nicotine users, includes vaping/e-cigarettes.

Full-time