Job Description
We Would Love for You to Join the My Pet’s Vet Family!
Responsibilities and Duties
Your basic duties as a CSR at My Pet’s Vet are as follows
Greeting Clients
Answering Phones
Differentiating Between Routine and Emergency Cases
Scheduling Vet Appointments
Admitting and Checking Out Patients
Processing Payments
Communicating Information Between the Clients and Our Staff
Qualifications and Skills
Previous experience in the veterinary industry required.
Excellent customer communication skills.
Motivated and passionate about helping animals is a must
Experience using multiple-line telephone systems.
Ability to complete assigned tasks in the time allotted without direct supervision
Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
Excellent interpersonal communication skills.
A commitment to outstanding client service.
Company Benefits and Perks
Flexible Schedule
Free Wellness Plans for Personal Pets
Employee Training Programs with Completion Bonus
Profit Sharing Bonus
Paid Time Off
401(k) Plan with Matching Contributions
Health, Dental, and Vision Plans
Short- and Long-Term Disability Plans
Life, Accident, and Critical Illness Plans
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Full-time