Job Description
Salary:
Invictus Surgical proudly represents Arthrex, Inc., as the exclusive sales agency for Western/Central Washington and Northeast Oregon, providing our customers with industry leading medical devices, implants, equipment and surgical techniques. At Invictus Surgical, we are dedicated to our people and supporting the impact they can make toward the Arthrex mission of "helping surgeons treat their patients better.
Reports to: Sales Enablement Manager
JOB OBJECTIVES & KEY RESULTS (OKRs)
OBJECTIVE #1: Warehouse duties
Understand and utilize agency inventory management resources (RedSpot, etc)
Maintain accurate inventory records using our inventory management system.
Pull product and sets for upcoming cases so that they can be turned into the facility upon their time standards
Manage inventory levels to ensure adequate stock without overstocking
Monitor expiration dates and ensure stock that is expiring first is being used
Pull expiring products one month prior and return to Arthrex
Receive product from Arthrex and put away in a timely fashion
Maintain a clean and organized warehouse environment by breaking down boxes from shipments, putting product away when it arrives, and transferring and putting away product returned from cases.
Receive and inspect incoming products from Arthrex and teams for accuracy and quality.
Report any discrepancies, damages, or quality issues to management promptly.
Ensure all products are handled and stored according to company and industry standards.
Monitor products with heat sensitive sticker to ensure they are usable and undamaged.
Make sure product is organized and store products in designated locations within the warehouse.
Participate in internal audits and Arthrex audits
Run RedSpot reconciliation reports each week to make sure we are tracking our assets
OBJECTIVE #2: Shipping logistics and planning to support territory
Coordinate and reach out to other teams if product is needed from another territory to support cases
Coordinate inbound and outbound shipments, ensuring timely and accurate delivery of products.
Travel within territory and to surrounding territories to acquire or drop off necessary sets
Promptly ship available requested sets to requesting Invictus territories
Track inbound shipments to ensure they will arrive in time to the warehouse and act if there is a foreseen problem
Prepare shipping documents, including labels, packing lists, and invoices.
Update internal systems like RedSpot with tracking information and transfer any outbound sets
Send email to team with tracking information if sending any product or sets.
OBJECTIVE #3: Restocking Sets
Before restocking set, compare to Redspot to ensure any billing errors are caught and corrected with Rep that covered case
Restock set when it arrives back at the warehouse ensuring that sets that need to be used next are taking priority
Order any screws, plates or drill bits that are understocked for set
Restock set when screws, plates or drill bits that are understocked for set arrive from Arthrex
OBJECTIVE #4: Participate in ongoing professional development opportunities
Attend requisite training and development programs offered by Arthrex/Invictus Surgical
Participate in ongoing performance refinement activities
Full-time