IT Manager

Job Description

Benefits:

401(k) matching

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Paid time off

Vision insurance

IT Manager Hanwha Asset Management USA

Location: San Francisco, CA (On-site preferred)

Overview:

We are seeking an experienced and proactive IT Manager to support our growing asset management firm across two offices. The ideal candidate will be based in San Francisco and provide hands-on support, strategic guidance, and cybersecurity collaboration across all departments. This is a high-impact role supporting a dynamic team of finance professionals.

Responsibilities:

Oversee and manage all IT operations across both San Francisco and New York offices, ensuring optimal uptime and performance.

Provide direct technical support to employees, troubleshooting hardware, software, and network issues with minimal disruption.

Administer and manage cloud services and or company-owned software licenses (e.g., Microsoft 365, Odoo, Zoom, AWS, and VPNs).

Manage vendors and service providers for hardware procurement, internet/telecom, and cybersecurity services.

Develop and implement IT policies, best practices, and security protocols to protect firm data and infrastructure.

Coordinate new hire onboarding/offboarding for all IT systems and hardware.

Collaborate with leadership to forecast and plan IT budgets, technology upgrades, and scaling initiatives.

Work closely with the Chief Compliance Officer (CCO) to support cybersecurity efforts, data privacy practices, compliance tools, critical third-party service provider due diligence reviews, annual WISP (written information security policy) attestations, and other compliance-related IT tasks.

Ensure business continuity through regular backups, disaster recovery planning, and cybersecurity oversight/continuous improvement.

Requirements:

Minimum 5 years of experience in IT infrastructure, support, and systems management.

Strong knowledge of cloud-based collaboration platforms and enterprise software tools.

Experience configuring and managing network infrastructure, firewalls, and endpoint protection.

Excellent troubleshooting and analytical skills with a proactive service-oriented mindset.

Effective communication and interpersonal skills to support both technical and non-technical staff.

Ability to manage competing priorities in a fast-paced, lean organization.

Experience with IT compliance standards and documentation is a plus.

Preferred background in Finance, Asset Management, and Venture Capital.

Occasional travel to NYC office

Full-time