Data Entry Customer Service

Job Description

Description

Location: Dallas, TX

Job Type: Full-Time

About Us:

We are seeking a detail-oriented and motivated Data Entry Customer Service professional to join our team. This position requires a unique blend of data entry skills and excellent customer service capabilities. The ideal candidate will be responsible for accurately entering, updating, and maintaining various data records while providing exceptional service to our customers.

Key Responsibilities

Input and maintain accurate data in our database systems

Handle customer inquiries via phone, email, and chat in a timely manner

Process customer orders and manage database entries related to transactions

Verify the accuracy of data before entry and make necessary corrections

Assist customers with troubleshooting and resolving issues related to product orders

Maintain confidentiality of sensitive customer information

Skills, Knowledge and Expertise

Proven experience in data entry and customer service roles

Strong attention to detail and accuracy in data management

Excellent communication skills, both verbal and written

Ability to multitask and prioritize tasks in a fast-paced environment

Proficient in Microsoft Office Suite and data entry software

Familiarity with customer relationship management (CRM) systems

Benefits

Opportunities for professional growth and career development.

Collaborative and innovative work environment.

Paid time off and comprehensive benefits package.

Full-time