Heavy Duty Cleaner (Full Time)

Job Description

Position Title: Heavy Duty Cleaner

Department: Custodial

Employment Classification: Non-Exempt

Position Summary/General Description:

A Heavy Duty Cleaner maintains a clean environment for all LDC casinos and related facilities.

Expectations:

Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.

Act as a role model within and outside the casino.

Maintain a positive and respectful attitude toward customers and co-workers.

Consistently report to work on time prepared to perform duties of position.

Essential Duties & Responsibilities:

Under supervision perform heavy duty custodial duties such as, but not limited to: High dusting; vacuuming; scrubbing; mopping; disposing of trash; power washing restrooms; stripping, waxing and buff floors; cleaning windows, mirrors, walls, doors, carpet, upholstery; and cleaning other furnishings.

Comply with custodial department standard operating procedures.

Responsible for preventative maintenance of custodial equipment, and cleaning of equipment.

Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).

Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests.

Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events.

At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).

Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.

Maintain all heavy floor equipment and supplies applicable to floor cleaning requirements.

Report equipment repair requirements to the custodial manager.

Serve as a mentor to custodial and heavy duty cleaners, and use the buddy system during training.

Participate in meetings and workshops to support custodial operations.

Perform additional duties and responsibilities as necessary or assigned.

Education & Experience:

High School diploma or GED preferred.

Must have relevant work experience.

Knowledge and understanding of material safety data sheets (MSDS).

Licensing & Certification:

None.

Computer Equipment, Software, Machinery:

Use of wand extractor, buffer, chariot extractor, chariot vacuum, burnisher, vacuum back pack, and high lift/scissor lift (manual and electric).Essential Physical Requirements:

Requires balancing/climbing, bending over, crawling, crouching/stooping, hearing, kneeling, reaching overhead, sitting, standing, talking, turning/twisting walking and repetitive use of hands 51-100% of the time.

Requires pushing/pulling, carrying, lifting, sliding/transferring 1-25 lbs. 51 to 100% of the time.

Requires pushing/pulling, carrying, lifting, sliding/transferring 25-50+ lbs. 25 to 50% of the time.

Essential Mental Demands:

Solve problems, organize, plan, make decisions, interpret data and read 51% to 100% of the time.

Write 1-24% of the time.

Supervisory Responsibilities:

None.

Work Environment (inside/outside):

The job is performed indoors with exposure to loud noises and fumes.

Other Requirements:

Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board.

Must pass a pre-employment alcohol/drug screening.

Varies.

Full-time