Business Process Analyst

Job Description

Overview: Trillion Technology Solutions is seeking a skilled Business Process Analyst to support a high-profile federal client. The ideal candidate will have proven experience in collecting and analyzing requirements, providing business analysis, and documenting requirements for development and testing teams.

Key Responsibilities:

Collect and analyze business requirements, providing detailed documentation for development and testing teams.

Quickly understand business processes and perform requirements analysis, business process analysis, and impact analysis.

Lead requirements meetings with SMEs, business stakeholders, and field personnel.

Communicate requirements effectively with technical SMEs to help design solutions and document Level of Efforts (LOEs).

Work in a dynamic environment with a high-level understanding of system development, cloud technologies, and API-based development.

Collect, analyze, and present data to explain business processes based on system metrics.

Stakeholder Outreach / Communications Support:

Serve as a liaison between the program and internal stakeholders, building rapport, cultivating trusted relationships, and providing help to build solutions based on customer needs

Work closely with internal stakeholders to ensure timely and accurate data releases

Execute internal and external communications activities (e.g., presentations, web content creation and management, programmatic responses to internal and external inquiries).

Required Skills and Experience:

Proven experience in business analysis and requirements documentation.

Expertise with tools such as Jira, draw.io, PowerPoint, Excel, MS Office Suite, Confluence, SharePoint, and agile development frameworks.

Strong interpersonal skills with a proven track record of building rapport with clients, stakeholders, and team members.

Excellent written and verbal communication skills.

Ability to prioritize work based on competing demands of clients and team members.

High level of personal initiative with the ability to rapidly learn client and industry environments.

Excitement about learning organization-specific programs and technologies.

Desired Skills:

Programming knowledge of Java, Python, SQL, and AWS Cloud Services.

Qualifications/Skills:

Bachelor's Degree in a related field

5-7 years of experience is required

Experience in the information technology (IT) industry required

Federal Government consulting experience required

Experience working with the DHS agencies highly preferred

Experience with productivity and collaboration tools (i.e., Microsoft Office Suite, Microsoft Teams, SharePoint, Jira, Confluence, GitLab, GitHub)

US. citizenship is required

Trillion is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local law.

Full-time