Job Description
Are you looking for a new role in the hotel industry where you can show off your event skills to assist and bring in more guests? Our busy hotel is looking for an event coordinator who is unwavering in their dedication to customer satisfaction and providing an exceptional experience for our guests.
$20 - $22 hourlyResponsibilities:
Greet guests warmly and efficiently check them in and out of the hotel
Answer guest inquiries, resolve issues, and ensure a positive guest experience during their stay
Handle reservations, room assignments, and billing in a timely and professional manner
Ensure all guest requests and complaints are promptly addressed, escalating issues as needed
Maintain accurate guest records and data entry in the hotel management system
Make and serve hand-crafted cocktails to hotel guests and external customers
Make and serve bar food menu
Prep food for breakfast, evening menu, and bar
Maintain a high level of cleanliness in the lodge, bathrooms, bar, and kitchen
Assist in the creation and execution of groups, weddings, and events
Coordinate with all departments to ensure smooth operations for group bookings and events
Develop relationships with local businesses and organizations to drive event opportunities
Follow up with group clients post-event to gather feedback and foster future business
Establish and maintain communication with customers via phone and email to answer their inquiries and requests
Qualifications:
Experience in group coordination or event management
Knowledge of local attractions and venues to assist in group planning
High school diploma or GED, and a bachelor’s degree in business administration or related field preferred
Have a flexible schedule that can be adapted based on events being held at the property
Understands how to communicate, negotiate, and network effectively
Stays organized and manages time wellAbout Company
TAKE LEAVE FROM THE ORDINARY
At AWOL Stowe, we celebrate freedom and escape. Located on the fringe of the Cady Hill Forest, AWOL Stowe is tucked away yet just minutes from the mountains and Stowe's picturesque downtown. It's a juxtaposition of Vermont — serenity amidst activity. Private but with plenty of opportunities to interact with other travelers. Isolated but central.
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Full-time