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Chief of Staff - Upper West Side

Company:
British American Household Staffing
Location:
Manhattan, NY, 10019
Posted:
May 14, 2025
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Description:

A busy family of five on the Upper West Side is seeking a fantastic chief of staff. The schedule for this role will generally be Monday through Friday, 40-50 hours per week, with flexibility. This position’s primary duties involve all aspects of staff management- candidates will also have the opportunity to utilize other skill-sets such as personal assistant tasks or other household management, but these are secondary and will depend on the successful candidate.

Responsibilities

Oversee hiring, from sourcing to on-boarding, ensuring seamless integration of new staff

Create policies and procedures for the home and employees

Manage internal staff conflicts if needed

Serve as the primary contact for staff, fostering a positive work environment and addressing concerns

Proactively provide staff feedback and performance reviews

Handle time-off requests and all scheduling

Oversee payroll and benefits, coordinating with external providers

Ensure that the family has the staff coverage necessary

Organize professional development opportunities to enhance staff performance

Qualifications

Excellent management and interpersonal skills

High level of integrity, with the ability to handle confidential information with discretion

Proactive approach to problem solving

Tech savvy- able to navigate Google Suite, multiple calendars, and other online platforms

Requirements

US work authorization

Prior experience in a similar role, managing a full household staff

Experience creating policies and procedures within the home

Flexibility and ability to adapt to a dynamic and fast-paced environment

Salary and Benefits

$150-250k DOE

Full benefits including health insurance

Regular Full-Time

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