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Job Title: Network Administrator - E-Commerce
Location: Onsite - Richmond, Virginia
Clearance: U.S. Citizenship Required - Must be able to pass an enhanced background screening (criminal, financial, drug) for Public Trust clearance.
Job Description:
We are seeking a highly skilled Network Administrator to join our E-commerce operations team onsite in Richmond, VA. This is a critical role responsible for maintaining, troubleshooting, and enhancing network infrastructure to ensure secure and continuous business operations.
The ideal candidate brings deep expertise in network administration, particularly in working with F5 LTM, Checkpoint/Juniper firewalls, and Cisco network devices, and is comfortable providing support during off-hours, weekends, and on-call rotations.
Key Responsibilities:
Perform general maintenance, troubleshooting, and root cause analysis for network incidents
Resolve all network-related issues and drive resolutions for uninterrupted business operations
Rotate daytime/evening shifts and participate in after-hours/on-call support
Conduct proactive audits of network devices to ensure compliance with security and operational policies
Implement network change requests in accordance with formal Change Management (CM) procedures
Install, upgrade, and maintain all network infrastructure components
Ensure accurate and complete documentation of processes in line with ITIL standards
Continuously improve incident resolution quality and implement preventive measures
Required Skills & Technical Expertise:
Extensive experience with F5 LTM load balancers
In-depth knowledge of Checkpoint and Juniper firewalls
Strong administration experience with Cisco IOS routers and Nexus OS switches
Advanced troubleshooting abilities across desktops, servers, networks, and firewalls
Proficiency in network protocols such as OSPF, EIGRP, HSRP, VLAN, and TCP/IP
Excellent attention to detail and documentation skills
Strong customer service orientation and a responsible, professional attitude
Able to work independently as well as collaboratively within remote, matrixed teams
Strong verbal and written communication skills
Qualifications:
Bachelor's degree in Computer Science or a related field; or a minimum of 10 years of equivalent work experience in network administration
Demonstrated success in supporting large-scale enterprise networks
Willingness and availability to work off-hours, weekends, and on-call support rotations
U.S. Citizenship required with the ability to obtain and maintain Public Trust clearance
Looking to join a mission-critical E-commerce environment and make an immediate impact? Apply now to be considered!