Sr Manager, Program Management

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Duties

Department: Global Program Management Office

Location: MHQ

Reports To: Director of Global Technology - Strategic programs

Position Overview: As a Senior Manager within the PMO focusing on the Integrated Delivery Program, you will play a pivotal role in being responsible for the delivery space and its various workstreams. In this role, you will collaborate with cross-functional teams, provide strategic direction, and drive the successful execution of initiatives within the delivery domains.

Key Responsibilities:

+ Workstream Oversight: Provide leadership and direction to within the delivery Program. Ensure alignment with program objectives and interpersonal goals.

+ Strategic Planning: Develop and implement strategic plans for the delivery workstreams, in collaboration with key stakeholders and senior leadership.

+ Stakeholder Management: Build and maintain positive relationships with stakeholders across the organization, including IT, legal, data management, and other relevant departments. Communicate effectively to ensure alignment and support for program initiatives.

+ Risk Management: Identify potential risks and challenges within the architecture, data, and legal domains. Develop mitigation strategies and contingency plans to address issues as they arise.

+ Resource Allocation: Manage prioritization for the architecture, data, and legal workstreams. Ensure that teams have the vital skills, tools, and support to execute initiatives effectively.

+ Performance Monitoring and Reporting: Establish key performance indicators (KPIs) and metrics to supervise the progress of initiatives within the architecture, data, and legal workstreams. Provide regular updates and reports to senior leadership on program status and performance.

+ Continuous Improvement: Drive continuous improvement efforts within the architecture, data, and legal domains. Identify opportunities to optimize processes, improve efficiency, and streamline operations.

+ Compliance and Legal Oversight: Ensure compliance with relevant legal and regulatory requirements, particularly regarding data management and privacy. Collaborate with legal experts to address compliance issues and mitigate legal risks.

Qualifications

+ Bachelor's degree in business administration, information technology, or a related field. Master's degree preferred.

+ Proven experience in program management, with a focus on product strategy, architecture, data management, and legal compliance.

+ Strong leadership skills, with the ability to encourage and empower cross-functional teams.

+ Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.

+ Sound understanding of data management principles, architecture frameworks, and legal regulations related to data privacy and compliance.

+ Proven track record of driving results in sophisticated, cross-functional environments.

+ PMP or other relevant certifications are a plus.

Salary Range

The expected salary range for this role is $149,260-$190,310.00 per year

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact . Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: 1092